We're a small studio and we answer our own support email. If something isn't working or you have a question about one of our apps, reach out — we'll get back to you as soon as we can.
The fastest way to reach us. Please include your device type, app version, and a short description of what's happening.
contact@luckykettlestudios.comOpen NoteKeep, go to Settings, and tap "Restore Purchases." Your PRO subscription is tied to your App Store or Google Play account, so make sure you're signed in with the same account you used to subscribe.
Subscriptions are billed through the App Store or Google Play. You can manage or cancel anytime from your device: on iOS via Settings → your name → Subscriptions, and on Android via the Google Play Store → Subscriptions.
Yes. When you sign in with the same account, your notes and checklists sync securely to the cloud and stay up to date across your devices.
In NoteKeep, open the Account tab and tap Delete Account at the bottom of the page. This permanently removes your account and all associated data. If you run into any trouble, email us at contact@luckykettlestudios.com and we'll help. See our Privacy Policy for details.
Ads appear only on the free tier. Upgrading to NoteKeep PRO removes all ads and unlocks PRO features.